Privacy Policy for Mehr Media LLC dba Click and Frame

Last Updated: July 22, 2025

Mehr Media LLC, doing business as Click and Frame ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website clickandframe.com or use our services related to film, video, and media production, including our AI agent, Simon. By accessing our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Information that identifies you, such as your name, email address, phone number, and mailing address, provided when you contact us, inquire about our services, or submit project-related materials.

  • Portfolios, Resumes, and CVs: Professional materials you submit to us, which may include details about your work history, skills, or other personal information relevant to media projects.

  • AI Agent (Simon) Data: Information collected through our AI agent, Simon, powered by ChatGPT (OpenAI) and hosted on Google Cloud, including text inputs from your interactions (e.g., questions or messages) and technical data such as IP address and usage times. Simon is integrated via Render and GitHub to facilitate user communication and project inquiries.

  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent on the site, and referring URLs, collected through cookies and similar technologies via the Squarespace platform.

  • Cookies and Tracking Technologies: We use cookies and analytics tools (e.g., Squarespace Analytics, potentially Google Analytics) to enhance your experience, analyze website performance, and deliver personalized content. You can manage cookie preferences through your browser settings.

We do not directly collect payment information, as payments are processed through third-party applications (e.g., Stripe, PayPal), which collect payment details directly from you.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries, manage film, video, and media projects, or communicate with clients and collaborators.

  • Process and review portfolios, resumes, or CVs for project-related purposes.

  • Provide interactive support through our AI agent, Simon, to answer user questions, guide project inquiries, and improve user experience.

  • Send marketing emails or promotional content to users who have subscribed or provided their email addresses (you may opt out at any time).

  • Analyze website usage to optimize functionality and user experience through Squarespace Analytics or similar tools.

  • Comply with legal obligations or protect our rights.

3. How We Share Your Information

We do not sell your personal information or share it with marketing partners. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as:

    • Squarespace (for website hosting and analytics).

    • Mailchimp (for email marketing).

    • OpenAI (for powering our AI agent, Simon, via ChatGPT).

    • Google Cloud (for hosting Simon).

    • Render and GitHub (for integration and deployment of Simon).
      These vendors process data under strict data processing agreements to ensure compliance with applicable laws.

  • Payment Processors: Third-party applications (e.g., Stripe, PayPal) that handle payment transactions directly and collect payment information independently.

  • Legal Requirements: If required by law, regulation, or legal process (e.g., court order or subpoena).

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to a successor entity under confidentiality agreements.

4. Your Choices and Rights

Under the Texas Data Privacy and Security Act (TDPSA) and other applicable laws (e.g., CCPA for California residents, GDPR for EU users), you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correct: Update or correct inaccuracies in your personal information.

  • Delete: Request deletion of your personal information, subject to legal obligations.

  • Opt-Out: Unsubscribe from marketing emails using the unsubscribe link provided in emails sent via Mailchimp or by contacting us. You may also opt out of data processing by Simon by ceasing interaction with the AI agent.

  • Cookies: Disable cookies through your browser settings, though this may affect website functionality, including Simon’s performance.

To exercise these rights, contact us at support@clickandframe.com. We will respond within the timeframes required by applicable law.

5. Data Security

We rely on Squarespace’s and Google Cloud’s industry-standard security measures, including encryption (e.g., SSL/TLS) and secure servers, to protect your personal information from unauthorized access, loss, or misuse. OpenAI, Render, and GitHub also implement security measures for data processed through Simon. However, no system is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links and Services

Our website may contain links to third-party websites or services (e.g., payment processors like Stripe or PayPal, or platforms accessed by Simon). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies, including those of OpenAI, Google Cloud, Render, and GitHub, for data processed through Simon.

7. International Data Transfers

Mehr Media LLC dba Click and Frame is based in Austin, Texas, and your information is primarily processed and stored in the United States through Squarespace, Mailchimp, Google Cloud, OpenAI, Render, and GitHub. If you access our website from outside the U.S., your data may be transferred to and processed in the U.S. or other jurisdictions where our service providers’ servers are located. We ensure appropriate safeguards are in place through data processing agreements with our service providers to protect your data in accordance with applicable laws, such as GDPR for EU users. We are not responsible for changes in server locations by Squarespace, Mailchimp, Google Cloud, OpenAI, Render, or GitHub.

8. Children’s Privacy

Our website and services, including our AI agent, Simon, are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn such information has been collected, we will take steps to delete it. If you believe we have collected data from a child under 13, please contact us at support@clickandframe.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Mehr Media LLC dba Click and Frame
Austin, Texas
Email: support@clickandframe.com